Question 1

How do I clean & take care of my pieces?

Accepted Answer

Cleaning instructions

Brass & copper can be cleaned with lemon, toothpaste, ( or a combination of both )
as well as chemical cleaning agents such as "brasso"  & 'twinkle."
( use soft bristle brush or microfiber cloth )

Silver can be cleaned with a mixture of baking soda & water. Or by using chemical cleaning agents such as "silver polish" 
( use soft bristle brush  or microfiber cloth )
 
Gold & gold-filled can be cleaned with a mixture of warm to hot water & dish washing liquid or castile soap . Or by using chemical cleaning agents such as " weiman fine jewelry cleaner"
( use soft bristle brush  or microfiber cloth )

Care instructions

Tarnish-prone metal is sensitive to moisture and pollutants. Place your pieces in its storage box, pouch, or drawer. The key is to protect them from being exposed to moisture when not in use.

Question 2

What is Gold filled?

Accepted Answer

Gold filled is composed of a solid layer of gold that is bonded to a base of either sterling silver, brass or copper. Unlike gold plated, it is actually filled with & has a content of 5% Pure gold. Because it has a layer of gold, it will NOT turn like gold plated & WILL last for 15 years to a lifetime if properly cared for. Like Gold, gold filled is not to prone tarnish.
 
Gold filled has the look & wear as gold at a fraction of the price.

Question 3

Will my brass & copper pieces turn?

Accepted Answer

Brass & copper are semi precious metals. They will last for a lifetime. They never turn, but they will tarnish. When tarnished, they can be cleaned using tarnish cleaning agents such as "brasso" "twinkle" & many more. There are also many common household items such as lemons & toothpaste that can be used to clean your semi precious metals as well.

Question 4

Do you ship internationally?

Accepted Answer

Yes. We ship to any region that is supported by our shipping carrier. 
The regions below are not supported & can not accept parcels from the U.S.A

1. Afghanistan
2. Belarus
3. Bhutan
4. Brunei Darussalam
5. Lao People's Democratic Republic
6. Myanmar
7. Niue 
8. Russian Federation
9. Syrian Arab Republic
10. Yemen

Question 5

Are the earrings heavy?

Accepted Answer

Every earring is made with the preservation of the earlobe in mind. Our large earrings are very light compared to their size.

FREE SHIPPING ON DOMESTIC ORDERS OVER $75

ASAYEL

NEW YORK

EST 2012

FREQUENTLY ASKED QUESTIONS